FAQs

Answers to the questions we are asked most about custom packaging, printing, artwork, lead times and delivery across the UAE.

Customisation & design

How we build packaging around your brand.

What customisation options do you offer?

We manufacture fully custom packaging โ€” your choice of size, shape, structure, colour and print. Add your logo, brand colours and artwork, then finish it with matte or gloss lamination, soft-touch, gold or silver foil, embossing or spot UV. Every box is built to order for your brand.

What types of boxes and packaging can you make?

Rigid gift boxes, magnetic-closure boxes, mailer and shipping boxes, drawer and sleeve boxes, paper bags, tubes, jewellery and cosmetic boxes, food and dates boxes, labels and more. If you have a product, we can build the packaging for it.

Can you help with the design?

Yes. Our in-house design team can create your packaging from scratch or refine your existing artwork. We prepare a dieline and a digital proof so you can approve the look before production.

What artwork file formats do you accept?

We work with AI, PDF, EPS and high-resolution PNG or JPG files. If you only have a logo or a rough concept, our team can prepare print-ready artwork for you.

Materials, printing & finishing

The stocks, print and finishes that make packaging feel premium.

What materials do you use?

Art card, kraft, corrugated, rigid greyboard, textured and speciality papers, plus eco-friendly and recycled stocks. We recommend the right material based on how your product needs to be protected and presented.

What printing methods do you offer?

Digital, offset and screen printing โ€” chosen to suit your design, quantity and material for sharp, consistent, on-brand colour, including Pantone matching.

What finishing and lamination options are available?

Matte and gloss lamination, soft-touch, gold and silver foil stamping, spot UV, embossing and debossing โ€” plus ribbons, magnets and inserts to complete the unboxing experience.

Do you offer eco-friendly packaging?

Yes. We offer kraft, recycled and sustainable materials so you can reduce waste and reflect your brand's environmental commitment.

Sizes, samples & quantities

Getting the fit, the sample and the run size right.

What sizes can you produce?

Any custom size to your exact specification โ€” from small jewellery and cosmetic boxes to large retail and shipping cartons. Share your product dimensions and we'll engineer the fit.

Do you have a minimum order quantity?

We keep minimum order quantities flexible to suit your business, so we're happy to help with smaller custom runs as well as large-volume production. Tell us the quantity you need and we'll quote accordingly.

Can I get a sample before a large order?

Yes. We can provide a sample or prototype so you can check the size, quality and finish before committing to full production. Sample options and costs depend on the design and material.

Quotes, ordering & payment

From your first message to production.

How do I get a quote?

Message us on WhatsApp or email sales@alefprinting.com with your product, size, quantity and any artwork. We'll send a fast, no-obligation quote โ€” usually the same or next business day.

How do I place an order?

Once you're happy with the quote and approve the design proof, we confirm the details and begin production. Our team guides you through every step, from artwork to delivery.

What is your production lead time?

Lead time depends on the product, quantity and finishing. We always confirm a clear timeline with your quote and keep you updated through production and dispatch.

What payment methods do you accept?

Bank transfer and card payments, with flexible terms available for established business customers. We'll confirm the most convenient option when we process your order.

Delivery across the UAE

Getting your packaging to you safely.

Where do you deliver?

Across all seven emirates โ€” Ajman, Dubai, Sharjah, Abu Dhabi, Ras Al Khaimah, Fujairah and Umm Al Quwain โ€” with reliable, tracked delivery.

Do you deliver outside the UAE?

We're based in Ajman and focus on the UAE, but we can arrange delivery to the wider GCC on request. Contact us with your destination and we'll advise on options and timing.

How is my packaging protected during delivery?

Every order is carefully packed with protective materials so it arrives in perfect condition, and larger orders are palletised where needed for safe transit.

Ready to start your custom packaging?

Browse our range or send us your brief โ€” we'll design, print and deliver packaging that's unmistakably yours.